Terms and conditions

 

PRODUCT

All jewelry is hand-crafted to order, which means a production time of 2-6 weeks, depending on the order. If the piece is in stock, it will be shipped within 1-3 business days.

Please understand that all jewelry pieces are handmade and can vary slightly from the product picture. If you have special requests don’t hesitate to send me an email!

By completing a purchase or paying the deposit, you acknowledge that you have understood and accepted the terms and conditions.

 

SIZING & RE-SIZING

Make sure to get your size right from the start! If you wish to re-size your jewelry piece, there will be a fee depending on your design.

Some designs cannot be re-sized.

 

SHIPPING

The jewelry will be shipped as soon as it’s made and in the correct condition.

The shipping service used is PostNord, and every order is shipped with registered mail, which means you will receive a tracking number once the order has been sent out.

If the piece is lost or damaged during shipping, we are not responsible for this, and you will need to contact the shipping company.

 

RETURNS AND EXCHANGES

We do not accept returns. However, if you are not satisfied with your item, you can send it back, and we will do our best to resolve the issue so that you are happy with your piece. The returned item must be unworn, in its original condition, and inside the original packaging.

If you damage your jewelry, we can restore it for a fee.

Custom orders cannot be returned or exchanged, as these jewelry pieces are handmade specifically for you.

If you receive a faulty piece of jewelry, it will either be replaced or repaired.

By completing a purchase or paying the deposit, you agree to these terms and conditions for custom orders.